Terms & Conditions
Please read these terms and conditions carefully before using our website or placing an order.
1. General Information
By accessing or ordering from our website, you agree to comply with these Terms and Conditions. We reserve the right to update or modify these terms at any time without prior notice.
2. Ordering Policy
Orders can be placed online through our website or by phone. Once an order is confirmed, it cannot be modified or canceled after it has been prepared. Please ensure that all order details, including delivery address and contact number, are correct before final submission.
3. Delivery & Service Area
We deliver within our service area only. Delivery time may vary depending on traffic, weather, and order volume. A delivery charge applies and will be displayed at checkout.
4. Pricing & Payment
All prices are listed in Bangladeshi Taka (৳) and include applicable taxes unless stated otherwise. We accept Cash on Delivery, credit/debit cards, and mobile banking payments via our secure gateway.
5. Refund & Replacement Policy
Refunds or replacements are offered only in cases of incorrect or defective orders. To be eligible, customers must report issues within 24 hours of delivery with proof (photo or receipt). Refunds will be processed within 5–7 business days after approval.
6. Food Allergies & Special Instructions
Please note that while we take precautions, we cannot guarantee a completely allergen-free kitchen. Customers are responsible for informing us of any allergies or dietary restrictions when ordering.
7. Website Usage
The content, images, and trademarks on this website are owned by our restaurant and protected by copyright laws. Users may not reproduce or distribute any part of the website without written permission.
8. Limitation of Liability
We are not liable for any indirect or consequential damages arising from your use of our services, including delays, system failures, or unauthorized access to data.
9. Contact Us
For questions or concerns regarding these Terms and Conditions, please contact us via ourContact Page.
Last updated on November 2025.